When you’re on hold with non-toll-free technical support in California, you’re really in an existential bind. If you keep holding, you could be holding forever, and never get to speak to one of those low-paid drones who probably can’t answer your question anyway. And the longer you hold, if you end up hanging up because you waited too long, the worse off you are, because you racked up all these charges for no reason.
On the other hand, they may possibly be able to answer your question. (As Judy Tenuta would say, “It could happen!”) And if you hang up, you might be hanging up just seconds before they would have answered your call and your question. You have no way of knowing this, but like Charlie Brown and the football, you hope for the best.
Until you end up hanging up anyway.
You’re becoming the Jean Paul Sartre of the web, Adam.
I’m voting Kafka.
Only if he wakes up with antennae.