The flap over the Palm Beach butterfly ballot just reinforces my long-held belief that not enough thought is put into design at any level. When’s the last time you stepped into a hotel bathroom shower and knew instantly how to 1) turn on the water, 2) make it hotter or colder, and 3) turn on the shower? I thought so.
One of my favorite books, The Design of Everyday Things, is fascinating reading about doors, phones, shower assemblies, alarm clocks and other stuff that should be easy to use and understand but isn’t. No doubt the new edition will include ballots.